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Privacy Policy

Frequently asked questions

At Mobile & Gadget, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data.

At Mobile & Gadget, we provide a comprehensive online shopping experience for electronics and gadgets. Our key services include:

  1. Wide Range of Products
    • We offer mobile phones, laptops, chargers, adapters, headphones, watches, screen protectors, speakers, and other gadgets.
  2. Hassle-Free Online Shopping
    • Easy-to-navigate website for browsing, comparing, and purchasing products.
  3. Fast Delivery Services
    • Reliable doorstep delivery across Bangladesh with tracking options.
  4. Product Information & Recommendations
    • Access detailed specifications and expert advice to choose the best products for your needs.
  5. Customer Support
    • Dedicated customer service team to assist with orders, returns, and inquiries.
  6. Returns & Warranty Services
    • Easy return policies and manufacturer warranties for eligible products.
  7. Exclusive Offers & Deals
    • Regular promotions, discounts, and seasonal sales to provide the best value to our customers.

We’re here to help! Feel free to reach out to us for any inquiries, assistance, or feedback.

  • By email: abir23032p@gmail.com
  • By phone: +880 1973-137212
  • By visiting this page: www.mobilegadgetbd.com
  • Office Address: Shop#51, Level-6, Polwel Carnation, Abdullah Pur, Sector - 8, Uttara, Dhaka.

At Mobile & Gadget, we prioritize customer satisfaction. Our return policy allows you to:

  1. Return or Exchange Eligibility
    • Products can be returned or exchanged within 7 days of delivery.
    • Items must be unused, undamaged, and in their original packaging with all accessories and invoices.
  2. Non-Returnable Items
    • Certain items like earphones, screen protectors, or software may not be eligible for return due to hygiene or licensing reasons. Check the product page for specific details.
  3. Refunds
    • Refunds are processed after inspecting the returned item and ensuring it meets our return criteria. Refunds may take 5-7 business days to reflect, depending on the payment method.
  4. How to Initiate a Return
    • Contact our Customer Support via email at support@mobileandgadget.com or call us at +880 [Your Phone Number].
    • Provide your order details, reason for return, and any supporting evidence (e.g., photos of damaged items).
  5. Shipping Costs for Returns
    • If the return is due to a fault on our side (e.g., wrong or damaged product), we will bear the return shipping cost.
    • For other reasons, return shipping costs may be the customer’s responsibility.

Information Collection and Use

We collect various types of information to provide and improve our Service for you.

Types of Data Collected

1. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, which can be used to contact or identify you ("Personal Data"). This includes:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, ZIP/Postal code

2. Usage Data

We may collect data about how you access and use our Service ("Usage Data"). This may include:

  • Your device's IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of visits
  • Time spent on pages
  • Unique device identifiers and other diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

Examples of Cookies We Use

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences.
  • Security Cookies: For security purposes.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies.

Use of Data

We use the collected data for the following purposes:

  • To provide and maintain our Service.
  • To notify you about updates or changes to our Service.
  • To enable interactive features, such as order tracking or account management.
  • To provide customer care and support.
  • To improve the quality and functionality of our Service.
  • To monitor usage and detect potential issues.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers outside of your state or country where the data protection laws may differ from your jurisdiction.

By using our Service, you consent to this transfer and agree that your data will be treated securely as per this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data in the following circumstances:

  • To comply with legal obligations.
  • To protect the rights, property, or safety of Mobile & Gadget or its users.
  • To detect and prevent fraud or technical issues.

Security of Data

The security of your personal information is important to us. While we implement commercially acceptable measures to protect your data, no method of transmission or storage is completely secure.

Service Providers

We may employ third-party companies to:

  • Facilitate our Service
  • Provide the Service on our behalf
  • Perform Service-related tasks (e.g., delivery or payment processing)

These third parties have access to your data only for performing their tasks and are obligated to ensure its confidentiality.

Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their Privacy Policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "effective date." We may notify you via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us: